Thank you for shopping at our store. If you are not completely satisfied with your purchase, we are here to help.

Returns and Refunds (for Canadian Specialty Products):
If the product is damaged upon arrival (we inspect all items before shipping), please send a photo of the damaged item to: info@diyimmigratetocanada.com within 3 days of receiving the package.
Due to high international shipping costs, returning damaged items may not be practical. Depending on the situation, we may offer a full refund or provide store credit for your next purchase.

Refund Policy (for Consultation Services):

Condition: No refunds are accepted, but the amount can be credited to your account for future purchases.

Refund Policy (for Online Courses):

Condition: No refunds are accepted, but the amount can be credited to your account for future purchases.

感謝您在我們的商店購物。如果您對您的購買不完全滿意,我們在這裡為您提供幫助。

退款和退貨政策(適用於加拿大特產商品):

如您收到商品時發現破損(我們出貨前皆有檢查),請於 收到後 3 日內 將破損照片寄至 info@diyimmigratetocanada.com
由於國際運費昂貴,寄回商品並不實際,我們將視情況提供 全額退款下次購物折抵金額

📦 備註: 為避免爭議,我們建議開箱時錄影,確保收到商品如有問題可清楚舉證。

退款政策(適用於諮詢服務):

條件: 不接受退款,但金額可以保留在您的帳戶中,供未來購買使用。

退款政策(適用於線上課程):

條件: 不接受退款,但金額可以保留在您的帳戶中,供未來購買使用。